NEW PATIENTS
There are three different ways that patients can join the practice list . The necessary forms are available at our reception or can be downloaded from this page. Additionally, the process can be completed using the Systm Online hyperlink below. In any event various supporting documents will be required - see below.
Once you have registered at the surgery you will require as New Patient Health Check (unless you are inder the age of 16 years). This is usually booked at the time of your regsitration.
The New patient health check includes height, weight and BMI checks. Blood pressure is also measured and we will discuss lifestyle and give advice on diet and exercise. The consultation will also include a smoking status check with advice. Health screening status is also checked and we include a health history review with family history and risk assessments.
Enter your postcode into the area map. Your address pin will appear and be shown in relation to our practice area.
If you are staying in our practice area, we are happy to see you in our normal surgery appointments, either with doctors or nurses.
You will be asked to complete a simple form, recording your own doctor as well as your permanent or temporary address. If you are staying more than 3 months, you should register as a permanent patient.
A copy of our temporary resident form can be downloaded and printed from the link below.
Visitors from abroad are welcome. European and Commonwealth residents can expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients can expect to be charged for consultations.
As a temporary patient, we will not have access to your medical records so will be restricted in what log-term care we can offer. This will be discussed with you at your appointment but is usually best left to your own doctor.
Many migrants will come from countries with very different health care systems to the UK.
It will almost certainly be helpful to explain to new patients how the NHS operates and explore with them how this compares to the healthcare system that they've been used to.
Overview
We are required under our contract to allocate a named accountable GP for all patients.
However, you may still see whichever GP you prefer in the usual way. If you are not already aware of your named accountable GP, this information is available on repeat medication slips or by simply by requesting the information from the surgery.
Please do not hesitate to contact us iof you have any questions.
The Accessible information standard (AIS) is an NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.
The AIS aims to ensure that people who have a disability, impairment or sensory loss receive information that they can access and understand - for example in large print, braile, professional communications support if they need it , such as a British Sign Language interpreter.
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:
If you need information in braille, large print or easy readIf you need a British Sign Language interpreter or advocate If we can support you to lipread or use a hearing aid or communication tool
Please tell the receptionist when you arrive for your next appointment, or call us on: 01482 658918. This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.
This information may be shared with other NHS and adult social care providers if required.
Accessible information NHSE PDFAccessible information EASY READAccessible information MP3 AUDIO
If you require a specific method of communication, please inform the practice as soon as possible to ensure this information is recorded.
Accessible Information Format Request Forms are available from the reception desk or for download below.
No changes to Dates of Birth can be accepted online - proof must always be provided for these (e.g. a passport or birth certificate). Please attend the Practice to complete a form for this.
Changes of name - other than for reasons of marriage - must also be submitted using a paper form at the Surgery, with proof provided.
·Please remember to inform any other Hospitals, Clinics and other healthcare providers of your change of details if you are currently under treatment with them.
Why not take advantage of a free NHS Health Check? This will help you to prevent heart disease, stroke, diabetes, kidney disease and dementia.
The Practice is committed to eliminating discrimination, harrasment and victimisation. We aim to advance equality of opportunity and foster good relations between different parts of the community
MORE about equality & diversity
